Returns & Exchanges
At MyRaymond, we want you to be completely satisfied with your fashion purchase, which is why we offer a hassle-free 30-day return policy for unworn items with original tags. Whether it is a fit issue or a change of heart, our streamlined process ensures a quick resolution for your wardrobe needs.
Initiate Request
Log in to your MyRaymond account, navigate to 'My Orders', and select the items you wish to return to generate a return authorization.
Pack the Items
Place the original invoice and the items, in their original condition with all tags attached, into the secure shipping bag or box.
Schedule Pickup
Choose a convenient time slot for our courier partner to collect the package from your doorstep at no additional cost.
Receive Refund
Once our quality team inspects the returned garments, your refund will be processed to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing